Customer Support Consultant

Please note that this role requires your physical presence at our office.

  • Full Time
  • Oradea
  • On-site
  • Customer Support

We’re looking for a friendly person to support our customers in using the apps developed by CargoTrack.

You don’t have to be an IT expert, but you do have to like technology and like people.

What are we looking for in you?

Communicating clearly and calmly (even with more agitated customers);
Easily understanding how an app works and being able to explain it simply;
Being organized and eager to learn;
Experience in a support or call center role is an advantage, but not required;
English – conversational level;
Knowledge of the transport industry is a plus;

…and we’ll take care of the rest. 😊

What will you be doing?

Your tasks will include:
Answering questions about how our apps work (mobile or desktop);
Guiding customers step by step when they have questions;
Passing their feedback on to the technical team;
Providing friendly support by phone or e-mail.

What do we offer in return?

Lunch provided at the office;
Health insurance;
Extra vacation days;
Development courses;
Internal library;
13th salary;
On-site gym;
Performance bonus;
Modern office and work environment;
Community involvement activities;
Group activities and team-building events;
The coolest colleagues you’ve ever had!
Apply now
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Need help or have questions?

Reach us via quick contact!
+40 756 145 228

Adriana Șicon

HR Manager

Some of our team

Alina

Customer Support

Călin

Chief Operating Officer

Bianca

Customer Support

Andrei

Customer Support
Meet the CargoTrack team

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